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Troubleshooting:
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* If you see a mostly blank white screen that says 'No recent connections' and 'All Connections' is empty, you are not currently setup for web desktop, reach out to the Compass Team or Helpdesk and we can get you setup.
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* If you see a mostly blank white screen that says 'No recent connections' and 'All Connections' is empty i.e. looks like this:
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you are not currently setup for web desktop, reach out to the Compass Team or Helpdesk and we can get you setup.
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* On occasion, it's possible you will see the green desktop in a very small window at the bottom of the very black screen. If this happens, hold the shift key down and then click on the reload icon(usually a partial circular arrow in your browser toolbar). So far only seen occasionally on macOS Firefox. |