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Launch Compass by clicking the Blue C icon (labeled Compass) on the green desktop. When finished click the red Door icon (Logout) and then close the browser window.
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* copy/paste works, but for paste you probably have to use the browsers edit/paste menu option. There is also a copy of the clipboard in the connection menu.
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* ctrl+alt+shift gets you the connection menu. This doesn't always work reliably with macOS FF.
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* changing the screen size requires reconnecting. We use the current browser window screen size. Want a bigger screen, start with a bigger browser window.
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* It works on an iPad/tablet, but it's annoying, not recommended
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* On occasion, it's possible you will see the green desktop in a very small window at the bottom of the very black screen. If this happens, hold shift key down and then click on the reload icon(usually a partial circular arrow in your browser).
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* Printing works, select CompassClientPrinter, or 'send to client', and then from a different browser window login to the web portal and from your email address in the menu select 'My web print jobs'. You can then download the PDF files as desired. |
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\ No newline at end of file |
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Launch Compass by clicking the Blue C icon (labelled Compass) on the green desktop. When finished click the red Door icon (Logout) and then close the browser window.
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* ctrl+alt+shift gets you the connection menu. This doesn't always work reliably with macOS Firefox.
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* copy and paste works, but for paste you probably have to use the browsers edit/paste menu option. There is also a copy of the clipboard in the connection menu.
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* Printing works, select 'CompassClientPrinter'(printing screen) or 'send to client'(report menu), and then from a different browser window login to the web portal and from your email address in the menu select 'My web print jobs'. You can then download the PDF files as desired.
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* Changing the screen size requires reconnecting. We use the current browser window screen size. Want a bigger screen, start with a bigger browser window.
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* It works on an iPad/tablet using Safari, but it's annoying, not recommended. Definitely use an external keyboard if using this.
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Troubleshooting:
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* If you see a mostly blank white screen that says 'No recent connections' and 'All Connections' is empty, you are not currently setup for web desktop, reach out to the Compass Team or Helpdesk and we can get you setup.
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* On occasion, it's possible you will see the green desktop in a very small window at the bottom of the very black screen. If this happens, hold the shift key down and then click on the reload icon(usually a partial circular arrow in your browser toolbar). So far only seen occasionally on macOS Firefox. |
